COVID-19 FAQs

Many of our potential guests have questions about our response to the COVID-19 crisis here at The Cabins at Hartland Ranch.  We hope this helps alleviate some of your concerns, but please contact us directly if your questions are not addressed below.

Are you still accepting guests?  Will the state require us to quarantine when we arrive?

Yes we are still welcoming guests from across the country!  Colorado Governor Polis has said that he has no plans to issue quarantine orders to travelers from particular states.  If that should change, the information would be posted on this website: 

https://covid19.colorado.gov/prepare-protect-yourself/prevent-the-spread/travel

What cleaning procedures do you follow?

Our cabins are known for their cleanliness - just read our reviews!  But we have taken extra steps since the COVID-19 crisis to make sure our guests are safe, healthy and comfortable during their stay.  We follow CDC guidelines when cleaning the cabins between guests, taking care to sanitize all hard surfaces and frequently touched places like doorknobs, switches, and faucets.  We have taken additional steps to open windows and "air out" the cabins to allow fresh air into the cabins during our cleaning phase, and when possible we leave at least 24-36 hours between bookings.  All linens are cleaned and sanitized. 

Can we do a contactless check-in?

Absolutely - this is our preference.  Because we have guests coming from different parts of the country on a weekly basis, it is for your safety and ours that we prefer a contactless check-in.  We ask that you communicate with Jennifer as to your arrival time so that she can have the cabin ready for you to walk right in and unpack!   We arrange for a contactless check-out process as well. 

Where can I find information on COVID-19 in Pagosa Springs? 

The COVID-19 data dashboard is compiled by San Juan Basin Public Health, which is the health agency for both Archuleta and La Plata Counties.  Pagosa Springs is in Archuleta County.  Current data can be found here:  https://sjbpublichealth.org/sjbph-data-dashboard/

Will I need to wear a mask in Pagosa Springs?

There is an abundance of wide open outdoor space in Pagosa Springs to enjoy where you can safely socially distance and a mask will not be required!   There are businesses that will require a mask before entering.  However, there is currently no state, city, or county ordinance requiring a mask at all times in public spaces.  This website contains some helpful information regarding COVID-19 restrictions and event changes around town that you might find helpful: 

https://visitpagosasprings.com/what-know-about-covid-19-and-pagosa-springs-travel

Tel: 970-264-1111

© 2016 by Janice Bowden Hardaway

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